Hardy Heron sound problems?

Since Hardy Heron now uses PulseAudio as default instead of Alsa, some people might have some problems with it.

I was unable to hear the sound on a youtube video when playing a song or visa verse.

There is an easy solution for this.

You need to install “libflashsupport” using synaptic or enter this in a terminal

sudo apt-get install libflashsupport

That will fix that problem.

I don’t understand why it isn’t a dependency for flash, but well, maybe in the next release.

  1. That’s weird, I am playing music in rhythmbox , exaile and a flash movie in firefox3 all at the same time, without having this package installed.

    If anyone is intersted, here are my related packages:

    dieter@dieter-mbp:~$ dpkg -l | egrep ‘flash|exaile|alsa|rhythmox|pulse’ | sort
    ii alsa-base 1.0.16-0ubuntu4 ALSA driver configuration files
    ii alsa-utils 1.0.15-3ubuntu2 ALSA utilities
    ii exaile flexible audio player, similar to Amarok, bu
    ii flashplugin-nonfree Adobe Flash Player plugin installer
    ii gstreamer0.10-alsa 0.10.18-3 GStreamer plugin for ALSA
    ii gstreamer0.10-pulseaudio 0.9.7-2 GStreamer plugin for PulseAudio
    ii libesd-alsa0 0.2.38-0ubuntu9 Enlightened Sound Daemon (ALSA) – Shared lib
    ii libpt-1.10.10-plugins-alsa 1.10.10-1ubuntu6 Portable Windows Library Audio Plugin for th
    ii libpulse0 0.9.10-1ubuntu1 PulseAudio client libraries
    ii libpulse-browse0 0.9.10-1ubuntu1 PulseAudio client libraries (zeroconf suppor
    ii libpulsecore5 0.9.10-1ubuntu1 PulseAudio sound server core
    ii libsdl1.2debian-alsa 1.2.13-1ubuntu1 Simple DirectMedia Layer (with X11 and ALSA
    ii pulseaudio 0.9.10-1ubuntu1 PulseAudio sound server
    ii pulseaudio-esound-compat 0.9.10-1ubuntu1 PulseAudio ESD compatibility layer
    ii pulseaudio-module-gconf 0.9.10-1ubuntu1 GConf module for PulseAudio sound server
    ii pulseaudio-module-hal 0.9.10-1ubuntu1 HAL device detection module for PulseAudio s
    ii pulseaudio-module-x11 0.9.10-1ubuntu1 X11 module for PulseAudio sound server
    ii pulseaudio-utils 0.9.10-1ubuntu1 Command line tools for the PulseAudio sound

    • Greg
    • April 29th, 2008

    There are major problems with flash crashing with this package installed. For this reason the dependency was removed shortly before the release of 8.04.


    • linuxowns
    • April 29th, 2008

    This problem doesn’t occur with all people.

    • linuxowns
    • April 29th, 2008

    @ greg,

    This bug was fixed in the package flashplugin-nonfree –

  2. Thank’s you made my night, I was looking for a solution

    • vunknown
    • May 3rd, 2008

    I use openSUSE there are follow package.

    [beer@rock]$ rpm -qa | egrep ‘flash|exaile|alsa|rhythmox|pulse’

    no problem about sound.

    • dins
    • May 4th, 2008

    the “libflashsupport” fixed the issue with exaile and youtube, but not with exaile and lastfm, or lastfm and youtube. When i open lastfm and here a song as soon as i open firefox and play a video on youtube, firefox shuts down imediately…..any clue please???? thnx for the former!

    • linuxowns
    • May 4th, 2008

    @ dins:

    Sorry, no clue. You could start a new thread here:


    But, yes there is a but, you could use alsa instead of pulseaudio and see if that does the trick. I believe you can change everything to alsa by going to “system -> preferences -> sound”.

    @ vunknown:

    The problem didn’t occur with alsa in older releases.
    Only with pulseaudio in some cases.

  3. Still no sound…

  4. I am sorry, I forgot… I have Dell Inspiron 1420. Had all smoothly running on Ubuntu 7.04 downloaded from Dell. After the update configuration was reset. I’ve tried again shaman’s dancing around Ubuntu which helped last time but it didn’t work on this kernel.
    So what do I do???

    • linuxowns
    • May 5th, 2008

    @ Anton.

    If you don’t have any sound using hardy you could try to switch everything to alsa and see if that works. Look at comment above your first question for that.

    If it doesn’t work ask for it in the ubuntu support forum.

    • boris
    • May 5th, 2008

    i encountered the same problem in hardy … changing all to Alsa in system > preferences > sounds seems to fix it

    • Ganesh Gajre
    • May 5th, 2008

    I try to install hardy but it cant install on 64bit AMD athlon processor. I m trying to install same 64bit hardy.
    Ubuntu loading bar started and stop inbetween. Can i get solution.


    • linuxowns
    • May 5th, 2008

    @ Ganesh Gajre:

    I don’t really know. Every computer is different.

    Ask for help here:


    You could always install the 32bit version if you don’t get the 64bit one installed.

    • Seth
    • May 7th, 2008

    My sound worked 100% perfectly on my Compaq “craptop” before I updated, and now all of my sound is distorted, which makes it impossible to listen to music and annoying to listen to everything else. Has anyone else had this problem?

    • linuxowns
    • May 7th, 2008
    • bdub
    • May 14th, 2008

    thanks! this worked for me

    • Karl Steel
    • May 19th, 2008

    Anton: I lost sound in the upgrade with an Inspiron 1420n: perhaps you can fix your problem with the info here?

    • Vitor
    • May 23rd, 2008

    Seth, I had the same problem.
    I runned the volume control and reduced the PCM volume. The problem is now solved!!
    When I increased it again, the sound remained clean
    I don’t know why it happened but, at least, it is solved

    • Genjuro
    • May 26th, 2008

    I had the problem of distorted sound when I upgraded to 8.04 from previous version.
    Searched web but found nothing until I read Vitor’s comment above. This is exactly what I do:

    I have Mplayed installed. Opened it, decreased the master volume and increased again and puff all my problems are gone. I had perfect sound again.

    Could this one be a problem common to those who has xmms previously installed and removed with the upgrade?
    Thanks for the portal, information exchange is a great power 😀

    • ace
    • May 27th, 2008

    nothing works 😦

    • ace
    • May 27th, 2008

    next time ubuntu should reconsider launching a new kernel when its unstable!

    • seig
    • June 14th, 2008

    everything on flash doesnt work 😦
    i dont know what to do. i’ve tried libflashsupport. and tried another workaround i found but they both dont work. i was thinking on switching everything back to alsa but i dont really know how since im an ubuntu newb. can anyone help me to change it?

    • linuxowns
    • June 14th, 2008
    • Jacqueline
    • July 3rd, 2008

    Anton, don’t know if you’re still languishing without sound, but for the benefit of the other sufferers, what worked on my Inspiron 1420 was to add the line:

    options snd-hda-intel model=auto

    to the end of my /etc/modprobe.d/alsa-base file, then reboot, then go back into alsamixer and make sure everything was unmuted and turned up.
    (Symptoms were that after the upgrade, the driver seemed to be just fine, and in fact I could get sound from the headphones, but nothing at all from the main speakers)

    Hope that helps somebody!

    • Mark
    • September 1st, 2008

    Jacqueline – awesome fix – thank you much!! Worked like a charm!!

    • Kane Sinclair
    • September 30th, 2008

    I have a similar problem, except it doesn’t happen wit any web related stuff (like flash etc).
    Instead, when I have sound mixing enables (system sounds) , all of the Linux games I run are muted, as soon as I (temporarily) disable sound mixing on it the games have all their sound restored.


    System -> Sound -> Set all to Alsa

    SOLVED so much frustration. Youtube had been nice, but any AV browser flash to read its head like Vladimir Putin over Alaska.. and “oh no, now I’ve gotta reboot” to watch anything in totem, play anything in last.fm or rhythmbox.

    Day Saver !

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