Since Hardy Heron now uses PulseAudio as default instead of Alsa, some people might have some problems with it.
I was unable to hear the sound on a youtube video when playing a song or visa verse.
There is an easy solution for this.
You need to install “libflashsupport” using synaptic or enter this in a terminal
sudo apt-get install libflashsupport
That will fix that problem.
I don’t understand why it isn’t a dependency for flash, but well, maybe in the next release.






28 Comments
April 29, 2008 at 6:05 pm
That’s weird, I am playing music in rhythmbox , exaile and a flash movie in firefox3 all at the same time, without having this package installed.
If anyone is intersted, here are my related packages:
dieter@dieter-mbp:~$ dpkg -l | egrep ‘flash|exaile|alsa|rhythmox|pulse’ | sort
ii alsa-base 1.0.16-0ubuntu4 ALSA driver configuration files
ii alsa-utils 1.0.15-3ubuntu2 ALSA utilities
ii exaile 0.2.11.1-0ubuntu3 flexible audio player, similar to Amarok, bu
ii flashplugin-nonfree 9.0.124.0ubuntu2 Adobe Flash Player plugin installer
ii gstreamer0.10-alsa 0.10.18-3 GStreamer plugin for ALSA
ii gstreamer0.10-pulseaudio 0.9.7-2 GStreamer plugin for PulseAudio
ii libesd-alsa0 0.2.38-0ubuntu9 Enlightened Sound Daemon (ALSA) – Shared lib
ii libpt-1.10.10-plugins-alsa 1.10.10-1ubuntu6 Portable Windows Library Audio Plugin for th
ii libpulse0 0.9.10-1ubuntu1 PulseAudio client libraries
ii libpulse-browse0 0.9.10-1ubuntu1 PulseAudio client libraries (zeroconf suppor
ii libpulsecore5 0.9.10-1ubuntu1 PulseAudio sound server core
ii libsdl1.2debian-alsa 1.2.13-1ubuntu1 Simple DirectMedia Layer (with X11 and ALSA
ii pulseaudio 0.9.10-1ubuntu1 PulseAudio sound server
ii pulseaudio-esound-compat 0.9.10-1ubuntu1 PulseAudio ESD compatibility layer
ii pulseaudio-module-gconf 0.9.10-1ubuntu1 GConf module for PulseAudio sound server
ii pulseaudio-module-hal 0.9.10-1ubuntu1 HAL device detection module for PulseAudio s
ii pulseaudio-module-x11 0.9.10-1ubuntu1 X11 module for PulseAudio sound server
ii pulseaudio-utils 0.9.10-1ubuntu1 Command line tools for the PulseAudio sound
April 29, 2008 at 6:23 pm
There are major problems with flash crashing with this package installed. For this reason the dependency was removed shortly before the release of 8.04.
https://bugs.launchpad.net/ubuntu/+source/libflashsupport/+bug/192888
April 29, 2008 at 6:23 pm
This problem doesn’t occur with all people.
April 29, 2008 at 6:25 pm
@ greg,
This bug was fixed in the package flashplugin-nonfree – 9.0.124.0ubuntu2
May 3, 2008 at 7:39 am
Thank’s you made my night, I was looking for a solution
May 3, 2008 at 5:04 pm
I use openSUSE there are follow package.
[beer@rock]$ rpm -qa | egrep ‘flash|exaile|alsa|rhythmox|pulse’
alsa-oss-1.0.14-23
alsa-1.0.14-31.2
alsa-plugins-1.0.14-41
alsa-utils-1.0.14-27
flash-plugin-9.0.115.0-release
flash-player-9.0.124.0-0.1
no problem about sound.
May 4, 2008 at 2:22 am
the “libflashsupport” fixed the issue with exaile and youtube, but not with exaile and lastfm, or lastfm and youtube. When i open lastfm and here a song as soon as i open firefox and play a video on youtube, firefox shuts down imediately…..any clue please???? thnx for the former!
May 4, 2008 at 10:41 am
@ dins:
Sorry, no clue. You could start a new thread here:
http://www.ubuntuforums.org
But, yes there is a but, you could use alsa instead of pulseaudio and see if that does the trick. I believe you can change everything to alsa by going to “system -> preferences -> sound”.
@ vunknown:
The problem didn’t occur with alsa in older releases.
Only with pulseaudio in some cases.
May 5, 2008 at 4:40 am
Still no sound…
May 5, 2008 at 4:46 am
I am sorry, I forgot… I have Dell Inspiron 1420. Had all smoothly running on Ubuntu 7.04 downloaded from Dell. After the update configuration was reset. I’ve tried again shaman’s dancing around Ubuntu which helped last time but it didn’t work on this kernel.
So what do I do???
May 5, 2008 at 9:58 am
@ Anton.
If you don’t have any sound using hardy you could try to switch everything to alsa and see if that works. Look at comment above your first question for that.
If it doesn’t work ask for it in the ubuntu support forum.
May 5, 2008 at 4:31 pm
i encountered the same problem in hardy … changing all to Alsa in system > preferences > sounds seems to fix it
May 5, 2008 at 8:10 pm
I try to install hardy but it cant install on 64bit AMD athlon processor. I m trying to install same 64bit hardy.
Ubuntu loading bar started and stop inbetween. Can i get solution.
Please
May 5, 2008 at 8:25 pm
@ Ganesh Gajre:
I don’t really know. Every computer is different.
Ask for help here:
http://www.ubuntuforums.org
You could always install the 32bit version if you don’t get the 64bit one installed.
May 7, 2008 at 10:15 pm
My sound worked 100% perfectly on my Compaq “craptop” before I updated, and now all of my sound is distorted, which makes it impossible to listen to music and annoying to listen to everything else. Has anyone else had this problem?
May 7, 2008 at 10:32 pm
See if this helps:
http://linuxowns.wordpress.com/2008/05/07/hardy-sound-problems-2/
May 14, 2008 at 3:08 am
thanks! this worked for me
May 19, 2008 at 8:51 pm
Anton: I lost sound in the upgrade with an Inspiron 1420n: perhaps you can fix your problem with the info here?
May 23, 2008 at 1:25 pm
Seth, I had the same problem.
I runned the volume control and reduced the PCM volume. The problem is now solved!!
When I increased it again, the sound remained clean
I don’t know why it happened but, at least, it is solved
May 26, 2008 at 6:38 pm
I had the problem of distorted sound when I upgraded to 8.04 from previous version.
Searched web but found nothing until I read Vitor’s comment above. This is exactly what I do:
I have Mplayed installed. Opened it, decreased the master volume and increased again and puff all my problems are gone. I had perfect sound again.
Could this one be a problem common to those who has xmms previously installed and removed with the upgrade?
Thanks for the portal, information exchange is a great power
May 27, 2008 at 1:12 am
nothing works
May 27, 2008 at 1:14 am
next time ubuntu should reconsider launching a new kernel when its unstable!
June 14, 2008 at 1:49 am
everything on flash doesnt work
i dont know what to do. i’ve tried libflashsupport. and tried another workaround i found but they both dont work. i was thinking on switching everything back to alsa but i dont really know how since im an ubuntu newb. can anyone help me to change it?
June 14, 2008 at 12:00 pm
@ seig
http://linuxowns.wordpress.com/2008/05/07/hardy-sound-problems-2/
July 3, 2008 at 1:32 pm
Anton, don’t know if you’re still languishing without sound, but for the benefit of the other sufferers, what worked on my Inspiron 1420 was to add the line:
to the end of my /etc/modprobe.d/alsa-base file, then reboot, then go back into alsamixer and make sure everything was unmuted and turned up.
(Symptoms were that after the upgrade, the driver seemed to be just fine, and in fact I could get sound from the headphones, but nothing at all from the main speakers)
Hope that helps somebody!
September 1, 2008 at 12:53 am
Jacqueline – awesome fix – thank you much!! Worked like a charm!!
September 30, 2008 at 6:22 am
I have a similar problem, except it doesn’t happen wit any web related stuff (like flash etc).
Instead, when I have sound mixing enables (system sounds) , all of the Linux games I run are muted, as soon as I (temporarily) disable sound mixing on it the games have all their sound restored.
October 3, 2008 at 1:27 am
THANK YOU SO MUCH.
System -> Sound -> Set all to Alsa
SOLVED so much frustration. Youtube had been nice, but any AV browser flash to read its head like Vladimir Putin over Alaska.. and “oh no, now I’ve gotta reboot” to watch anything in totem, play anything in last.fm or rhythmbox.
Day Saver !